If you have any ideas or questions, please feel free to contact us using our contact data or the form below.
BestSub Technologies Co Limited founded in 2000, is a manufacturer specialized in heat press machines, sublimation blanks, photo crystal, corporate gifts, personalized gifts using sublimation technology. We also expand our business line to provide photo balloon, 3D face doll, and many advertisement equipments relevant to printing line. Now we are manufacturing our own brand vinyl cutters. With 11 years' experience, we currently have links in over 100 countries all over the word and enjoy an excellent reputation in the market.

How can I order from you?

We do not have a minimum order quantity for many of the items we are offering at the moment. However, to make cost economical, we strongly recommend you to order more than 2CBMs per order (for mugs, it would be about 2016pcs).

Step 1: To choose the items you are interested in, and the quantity you'd like to buy for each item, and to send your inquiry to us. Make sure that you have an accurate contact method especially a workable email address. If you need to know the shipping cost, please let us know your delivery address or the name of the international port close to you.

Step 2: We will feedback you on all your questions within 2 working days (most likely to be within 24 hours). Again, your detail description on the potential order and your business background would be very helpful to an efficient reply.

Step 3: You can have free samples up to US$5 in value. Any sample required beyond this value will be charged. Also you are required to pay for the sample delivery cost by DHL ,UPS or Fedex. We normally provide you two pieces for one item: one blank for your own testing and another one with image already to show you the normal effect.

Step 4: Once you confirm the order, we will provide you a pro- forma invoice with our banking details. You would need to make the payment either by T/T (Telegraph Transfer) or Western Union transfer or PayPal or Credit card (for small amount only).

Step 5: Once the payment confirmed, we will process your order and to ship the goods to you as soon as possible. If we happen to have stocks with us on the items you want, we can ship them straightforward.

How do you deliver the goods to me?

We make delivery mainly by sea freight, it takes around 1 month to West Europe and North American, and about 15 days to Southeast Asian. However, if your order quantity is too low we will have to deliver them by Air courier. Because most of our products are high in weight with low value so the cost of DHL is usually high.

Samples are to be delivered by DHL ,UPS, FedEx, TNT or etc.

How do I make the payment?

We only accept full advance payment for orders with value less than US$5,000.

For order value greater than US$5,000 we can accept 50% deposit once order confirmed, and the rest to be paid before shipping.

We would prefer to accept payment by T/T (Telegraph transfer) to appointed bank account in China or Hong Kong. We can also accept small payment Western Union transfer or PAYPAL and Moneybookers.com if you like. We CAN accept credit card payment.

Can I have some samples from you before I buy?

The answer is yes. We can provide you free samples up to US$5 in value. Any sample required beyond this value will be charged. Also you are required to pay for the sample delivery cost by DHL, UPS, EMS, TNT, or Fedex. We normally provide you two pieces for one item: one blank for your own testing and another one with image already to show you the best effect.